These Terms and Conditions ("Terms") govern your access to and use of the website and services provided by Sleeq AI Consulting ("Sleeq," "we," "us," or "our"). By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.
Sleeq provides AI consulting and implementation services, which may include custom AI voice agents, automations, AI strategy, team training, and ongoing support. The specific services, deliverables, and fees for your engagement will be described in a separate proposal, order form, or invoice that, together with these Terms, forms your agreement with us.
We stand behind our work with three commitments we can control:
What we do not promise. We do not guarantee any specific revenue, sales, lead volume, conversion rate, return on investment, or other business outcome. Results depend on many factors outside our control, including your call volume, your offer, your pricing, and how your business follows up. Any examples, estimates, or calculators we provide are illustrations, not promises.
Our services use artificial intelligence. AI systems can make mistakes, produce inaccurate or unexpected output, and require human review. Our services are provided for business operations and are not professional, legal, medical, or financial advice. You are responsible for reviewing AI output before relying on it and for the way the service is used in your business.
Fees, including any setup fee and recurring subscription, are set out in your proposal, order form, or invoice. Unless stated otherwise, recurring fees are billed in advance on a monthly basis and are due on the dates shown on your invoice. Fees are non-refundable except as expressly stated in your agreement. You are responsible for any applicable taxes. We may suspend services for non-payment after reasonable notice.
Services are provided on a month-to-month basis with no long-term commitment. Either party may cancel with written notice before the next billing date, in which case services and billing end at the close of the current paid period. Setup fees and fees for the current period are not refunded upon cancellation. On cancellation, we will deactivate the services and you will lose access to them.
Where we operate voice or SMS systems on your behalf, you are responsible for obtaining and maintaining proper consent from the individuals contacted and for complying with all applicable laws and carrier requirements, including the Telephone Consumer Protection Act and A2P 10DLC registration rules. You agree to honor opt-out requests (such as STOP) and to provide truthful business and use-case information for messaging registration. We may suspend messaging that we reasonably believe is non-compliant.
We retain all rights to our methods, tools, templates, software, and pre-existing materials. You retain rights to your own content and data. Upon full payment, you receive a license to use the deliverables we build for you for your own business. You may not resell, copy, or redistribute our underlying systems or materials without our written permission.
Each party agrees to protect the other's non-public business information shared during the engagement and to use it only to perform under the agreement, except where disclosure is required by law.
Our services rely on third-party platforms, including CRM and automation tools, telephony and messaging providers, and AI model providers. Your use of those platforms may be subject to their own terms, and we are not responsible for their availability, performance, or actions.
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or that every call or message will be delivered.
To the fullest extent permitted by law, Sleeq will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim arising out of or relating to the services will not exceed the amount you paid us for the services in the three months before the event giving rise to the claim.
You agree to indemnify and hold harmless Sleeq and its owners and personnel from claims, damages, and expenses arising out of your use of the services, your content and data, or your violation of these Terms or applicable law, including messaging and calling laws.
We may suspend or terminate services if you materially breach these Terms or use the services unlawfully. Sections that by their nature should survive termination, including payment, intellectual property, disclaimers, limitation of liability, and indemnification, will continue to apply.
These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. You agree that the exclusive venue for any dispute that proceeds in court will be the state or federal courts located in Texas, and you consent to their jurisdiction.
We may update these Terms from time to time. When we do, we will revise the effective date above. Continued use of our website or services after changes take effect means you accept the updated Terms.
Sleeq AI Consulting
Email: [email protected]